Generative AI and the Future of Team-Work

Juan Rivera

Juan Rivera is the Corporate Vice President (CVP) of Teams Calling, Meetings & Devices Engineering at Microsoft. With over 25 years of experience building products, he currently leads engineering efforts for Microsoft Teams, focusing on advanced calling, meeting, and device capabilities. Professional Focus Juan is instrumental in leveraging AI to redefine the paradigms of learning, working, and collaborating in the post-pandemic world. His approach is centered on a steadfast commitment to customer success, ensuring that innovations solve present challenges while setting the stage for future advancements. This customer-first mindset drives his team to pioneer solutions in unified communications, including enterprise voice, call centers, and voice automation. Current Passion His latest passion revolves around the transformative potential of generative AI in reimagining collaboration. He actively explores how this technology can create more intelligent, adaptable, and personalized user experiences. Unique Aspects A unique aspect of Juan's professional journey is his active engagement in coding and development work. As a passionate developer, he takes pride in directly contributing to Microsoft Teams and other Microsoft products, keeping him connected with the developer community and aware of the latest technological trends. Personal Background Juan was born in Jayuya, Puerto Rico, a small coffee town in the mountains. He has three children: Sebastian (who works as a developer at a startup), Sergio (studying at UF with interests in genetics and medicine), and Sarah (a high school volleyball player). Juan enjoys cooking, playing saxophone and accordion, running, and relaxing at the beach.